About Us

Yateman International is an Administrative Outsourcing BPO located in Kingston, Jamaica. With the vision of helping entrepreneurs and businesses to become efficient and successful, we have been proudly serving our clients with virtual assistant services. Our mission is to build virtual teams for companies and help them to virtualize their operations.

What sets us apart from others is diversity of our skills, intensive competence and our passion to bring a revolution in the business sector in terms of employee virtualization. We aim to build teams that work virtually from remote locations and reduce overhead expenses for startups and yet deliver quality services. We have been providing virtual assistants to local and international organizations since 2014. We are determined and dedicated to provide uninterrupted services to our clients and help their startups run smoothly.

Our substantial network and services allow companies to run their operations from far off sites without taking a bait on quality and commitment. We help organizations and individuals to become more flexible and versatile to effortlessly scale the benefits for them.

Check out our recent business feature in The Jamaica Gleaner.


  • Excellent to work with and pays attention to detail. Highly recommend working with Marcia.
    Sandesh Joshi
  • Marcia added great value to the Business Development team. She completed administrative and scheduling tasks on-time and with a consistent professional attitude.
    Ellery Pruett
  • Marcia was great to work with. She adapted to our tools and processes well, and also communicated very professionally. She was a great asset to our team and I would definitely hire her again for future projects.
    Frederick Vuong
  • Marcia was very responsive. She went above and beyond my expectation. Will hire her again.
    Ashlee Henderson
  • Marcia was great to work with and easy to communicate with. She was very diligent in keeping me up to date on the status of the project. I will definitely hire her for our next project.
    Ashley Degollado
  • If you want professional assistance in the areas of administrative support, including getting publicity for your business, look no further. Marcia Yateman and her colleagues are reliable and responsible in carrying out every facet of their tasks. I can now focus on what I'm good at and confidently leave the other necessary tasks for them to administrate. Most importantly, it's done right-- the first time. Thank you!
    Lena Rose
  • Marcia is a true professional. She has handled projects for me, in the past, and she delivered excellence on each occasion. Highly dependable too.
    Malachi Smith
  • Marcia is very professional and highly capable. I've used her services and have never been disappointed. When I give her a job, I have confidence that it'll get done properly. What impresses me the most is that starting out, she asks questions that I hadn't even considered yet, and often has the right answer to them. I have no reservations over recommending her
    Charles Opperman


A virtual assistant (VA) is a professional who works remotely to provide administrative and support services. These can range from invoicing clients on a regular basis to managing a one-time project.

When you’re in business, “don’t sweat the small stuff” doesn’t apply; all that small stuff makes a big difference in establishing your business above the competition. Yet when you’re dealing with the big picture, you don’t always have time to handle the small but vital tasks.

Read here in detail to understand why you need a virtual assistant.

We can supply you with a Time Sheet upon your request to show you the amount of time spent on your project.

There are many ways to exchange files such as email, online cloud programs – Dropbox, OneDrive and google drive.

We take security seriously. From secure online data sharing to confidential agreements, we ensure that the information you share with us is safe and protected. We have suitable security measures to prevent any threats to your data.

We understand the importance of confidentiality. All the information that you provide us is confidential and we sign a Non-disclosure agreement/confidentiality agreement to ensure the confidentiality of your information.

We have different turnaround time for projects, depending upon their requirements and the ongoing projects. But we will let you know the estimated turnaround time at the beginning of the project.

We are in service based business and we treat each of your projects as if they are our very own. We have a huge stake in how we perform and what we deliver to our clients. Our performance is directly linked to our business reputation. Further, we are highly motivated to complete all the projects within timelines and high quality. We care about our relationship with you and want to ensure that you are satisfied with our services. We deliver the best services even when you are not watching us.